Privacy Policy

At WeSellIPTV, we prioritize the protection of your personal information and your privacy rights. Should you have any questions or concerns about our practices or policies related to your personal data, please do not hesitate to contact us. contact us via WhatsApp.

1. Data We Collect

We gather personal details that you willingly share with us when you sign up for our IPTV service, show interest in learning more about us or our offerings, or get in touch with us in any way.

We collect the following personal information:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The collected or received information is employed for the following purposes:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

We handle your information under the following lawful justifications:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We maintain your personal information solely for the period essential to achieve the purposes outlined here, unless laws require or authorize longer preservation (such as for taxation, record-keeping, or other legal purposes).

5. Cookies & Tracking Technologies

Cookies and comparable tracking tools may be employed to access or save data. These are mainly essential functional cookies that ensure proper website and client area functionality. Advertising-related intrusive tracking cookies are not utilized.

6. Third-Party Services

Third-party vendors, service providers, or agents who work for us or on our behalf may receive your data, as they need access to this information to perform their tasks. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

Appropriate technical and organizational security measures have been implemented by us to protect the personal data we process. However, it’s important to note that the internet cannot be guaranteed to be 100% secure.

8. Your Data Protection Rights

Your geographical location may grant you specific rights related to your personal information, such as:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

If you wish to exercise these rights, please contact us via WhatsApp.

9. Children’s Privacy

Our platform is designed for users aged 18 and above. We make no deliberate attempts to gather personal data from minors under 18 years old.

10. Contact Us

For any questions or remarks about these guidelines, kindly contact us via WhatsApp.